Privacy Policy

Last updated: 14 Jan 2026

Welcome to Crazy Florist.
At www.crazyflorist.in, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

a) Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment-related details (processed securely via third-party payment gateways)

b) Order & Transaction Information

Products purchased (plants, seeds, garden accessories, etc.)
Order history and preferences

c) Technical Information

IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and customer support
Improve our website, products, and services
Send promotional emails, offers, or updates (only if you opt in)
Prevent fraud and ensure secure transactions
Comply with legal obligations

3. Cookies & Tracking Technologies

Our website uses cookies to:

Improve user experience
Remember preferences and cart details
Analyze website traffic and performance

You can choose to disable cookies through your browser settings. However, some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

Payment gateways (for secure transactions)
Delivery partners (to ship your orders)
Service providers (website hosting, analytics, email services)
Legal authorities if required by law

All third parties are obligated to keep your information secure.

5. Payment Security

All payments on Crazy Florist are processed through secure and trusted payment gateways.
We do not store your credit/debit card details or UPI information on our servers.

6. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against:

Unauthorized access
Data loss or misuse
Alteration or disclosure

However, no online platform can guarantee 100% security.

7. Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your information
Opt out of marketing communications
Withdraw consent at any time

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: support@crazyflorist.in
🌐 Website: www.crazyflorist.in